Summary:  This training will guide you through the process needed to configure templates used for the automatic emails sent to customers as well as help you to understand how you can upload your company logo to those templates.

Note:  This training is taken directly from the Magento User Guide.  Xennsoft has provided this link for your assistance.  On occasion you may find that some items within the WorldVu system do not match the training provided by the Magento User Guide due to modification made within WorldVu to accommodate the Direct Sales Industry needs.  If this happens and you are unable to accomplish your desired actions or find a more specific WorldVu training, please contact your Xennsoft Success Coach and/or enter a Ticket to Xennsoft and we will promptly reply.  When needed, Xennsoft will make custom trainings that will fit the modified Direct Sales format within WorldVu.

Note:  Email templates define the layout, content, and formatting of automated messages sent from your store. They are called “Transactional Emails” because each one is associated with a specific type of transaction, or event.  Magento includes a set of responsive email templates that are triggered by a variety of events that take place during the operation of your store. Each template is optimized for any screen size, and can be viewed from the desktop, as well as on tablets and smartphones. You will find a variety of prepared email templates related to customer activities, sales, product alerts, admin actions, and system messages that you can customize to reflect your brand.

Uploading Your Logo and Configuring Your Email Templates

Transactional Email Configuration

Setting Up Sales Emails

Sales Emails and Configuration

Modifying Default Email Templates

Updating Default Templates

We hope this helps.  Check out our other training posts for additional assistance.